1. Overview.
Protecting and securing personal data is a top priority for LLC “UAGENCY”, EDRPOU code: 43241447, location 8 Simyi Khokhlovykh Street, Kyiv, 04119, hereinafter referred to as “U Agency” or “We”. We collect and process personal data in accordance with applicable data protection and privacy laws, including the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter – “GDPR”.
It is important to us that you are aware of what personal data is collected when you visit our website https://uagency.com.ua/ (hereinafter – “website”) or use our services or offerings. We also want you to understand how that data will be used. This Privacy policy provides this information as well as details on how your data is protected from manipulation, loss, destruction, or misuse.
This Privacy Policy applies solely to the Website. U Agency is not responsible for and does not control third-party sites to which you may access through links posted on the Website.
This Privacy Policy applies automatically to any visitor from the moment they visit the website. If you do not agree to this Privacy Policy, you should leave this website and not use it.
Legal relations not regulated by this Privacy Policy are governed by the current legislation of Ukraine.
2. How secure is your data?
We implement technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction, or unauthorized access. These measures aim to ensure the confidentiality, integrity, availability, and resilience of systems and services that process your data. Our security measures include data encryption, firewalls, and password protection. Our processing methods and security safeguards are continuously improved in line with technological developments. However, please note that you are responsible for the proper use of protective tools (e.g., antivirus programs) when working with websites and services to avoid unauthorized third-party access.
3. How your personal data is used?
“Personal data” refers to any information that identifies or can be used to identify you, such as your name, address, phone number, email address, or billing information. We collect and process personal data only when legally permitted or with your prior consent. We process and store your information only as long as permitted by law and as necessary to fulfill the purpose for which it was collected. For information on your rights to withdraw, revoke, or delete data, see Sections 4 and 10 of the Privacy policy.
The processing of personal data depends on our interaction and requires either your consent or a legal basis. It may include:
Personal data of visitors is processed (stored) for the period necessary to achieve the specified processing purposes. You may withdraw your consent to the processing, in which case U Agency, as the controller of personal data, may continue further processing (storage) of the data solely if there are other lawful grounds for processing and solely within the limits stipulated by such grounds.
4. Required information.
If a data collection form contains fields marked as mandatory or with an asterisk (*), this information is required by law or contract, or needed to fulfill a contract or service. Without this data, we may be unable to provide the requested service.
5. Data sharing.
Your personal data may be shared with third-party service providers and other partners of https://uagency.com.ua to process your orders or requests. This includes print shops, mailing services, call centers, advertising agencies, internet providers, IT companies, and data centers. We may also share your information with other uagency.com.ua affiliates for support, processing, delivery, or marketing purposes. All third parties are bound to process your data only for our purposes and under this privacy policy.
International Data Transfers:
Some of our third-party service providers, including Google LLC, are located in the United States and other countries outside the European Economic Area. We ensure that all international data transfers comply with applicable data protection laws through appropriate safeguards including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms. For transfers to the United States, we rely on the EU-U.S. Data Privacy Framework and other approved mechanisms as applicable. You can request more information about the specific safeguards we use for international data transfers by contacting us using the information provided in this privacy policy.
6. Your right to object.
You have the right to object to the processing of your personal data based on your specific situation, subject to legal requirements. If you wish to withdraw consent or object to processing, please email us.
7. Cookies and web tracking.
Cookies are small files sent to your computer’s hard drive via your web browser or other programs. They are stored locally and retrieved later.
Cookies are used on https://uagency.com.ua to enable technical functionality, improve usability, tailor content to your needs, and analyze site visits for marketing and optimization purposes. Some third-party cookies may also be used (e.g., for retargeting).
Session cookies are used during active sessions and deleted afterward. Persistent cookies remain on your device and help recognize your browser on subsequent visits.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. For detailed information about managing cookies in specific browsers, please consult your browser’s help documentation. Instructions for popular browsers:
Specific Cookie and Tracking Technologies:
In addition to our own cookies, our website utilizes cookies and similar technologies from the following third-party providers:
Google Analytics and Google Tag Manager: These services use cookies to collect information about your website usage, including pages visited, time spent on pages, and interaction patterns. The information collected is used to analyze website performance and user behavior.
Google Fonts: May use cookies or similar technologies to optimize font delivery and prevent abuse of the service.
Content Delivery Networks: Our CDN providers may use cookies or similar technologies to optimize content delivery and analyze usage patterns.
8. Google analytics.
If you give consent via our banner, this site will use Google Analytics, a web analytics service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter – Google). Google uses cookies to analyze website usage. The data is usually transmitted to and stored on a server in the USA.
With IP anonymization enabled, your IP address is truncated within the EU/EEA before transfer. In rare cases, the full IP is sent to a US server and then truncated. Google is certified under the EU-US Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.
Google uses this data to provide usage reports and analytics. You can prevent data collection by downloading and installing the browser add-on provided by Google.
9. Google Tag Manager.
Our website utilizes Google Tag Manager, a tag management system operated by Google. Google Tag Manager allows us to manage and deploy marketing and analytics tags on our website without modifying the underlying code. Through Tag Manager, we may implement additional tracking technologies including but not limited to enhanced analytics
features, conversion tracking, and remarketing capabilities. Google Tag Manager itself does not collect personal data but serves as a platform through which other Google services and approved third-party services may collect and process your information. Data collected through Tag Manager is subject to Google’s Privacy Policy and our agreements with Google regarding data processing. You can learn more about Google Tag Manager and opt out of Google’s use of cookies by visiting Google’s Ads Settings or by downloading the Google Analytics Opt-out Browser Add-on.
10. Typography and Font Services.
Our website loads custom typography through Google Fonts, a web font service provided by Google. When you visit our website, your browser automatically connects to Google’s servers to download the necessary font files. This connection may transmit your IP address, browser type, and other technical information to Google. Google Fonts is designed to minimize data collection, but Google may use this information for service optimization and security purposes. The font files are cached by your browser to improve performance on subsequent visits. You can prevent Google Fonts loading by disabling JavaScript in your browser or by using browser extensions that block external font loading, though this may affect the visual appearance of our website. For more information about Google Fonts’ data practices, please review Google’s Privacy Policy.
11. Website Performance and Functionality Services.
To ensure optimal website performance and functionality, we utilize content delivery networks (CDNs) and external JavaScript libraries from trusted providers including jsDelivr (operated by Prospect One) and Cloudflare Inc. These services help deliver website components more efficiently by serving files from servers geographically closer to your location. When you visit our website, your browser may automatically connect to these external services to load necessary functionality including image galleries, form enhancements, and interactive elements. These connections may transmit your IP address, browser information, and usage statistics to the respective service providers. The external libraries we utilize include Swiper.js for image sliders, Fancybox for image galleries, InputMask for form enhancement, and WOW.js for animations. While these services primarily provide technical functionality, they may collect usage and performance data. We have selected these providers based on their commitment to privacy and data protection, but we recommend reviewing their respective privacy policies for complete information about their data practices.
12. Social Media Integration and External Links.
Our website includes links to our official social media profiles on Instagram, Facebook, and LinkedIn. These links are provided for your convenience to connect with us on these platforms. When you click on these links, you will be redirected to the respective social media platforms, which are operated by independent third parties with their own privacy policies and data collection practices. We do not control the data collection or privacy practices of these social media platforms. Before interacting with our social media content or providing any personal information on these platforms, we recommend reviewing their privacy policies. Please note that any information you share on social media platforms is subject to their terms of service and privacy policies, not ours.
13. Server log files and IP addresses.
Each website visit logs data temporarily in server logs. These include:
The IP address is the numerical address of your technical device (computer or mobile device) that is used to access the Internet and our website. The IP address identifies your device and enables communication. Log data is processed to analyze and improve the website and maintain system security.
14. Information and privacy rights.
If you have questions about how your data is used, we’re happy to assist. You have the right to correction (Art. 16 GDPR), deletion (Art. 17), restriction (Art. 18), objection (Art. 21), and data portability (Art. 20), subject to legal exceptions.
For feedback on issues related to this Privacy Policy, you can use the following means of communication:
Email address: info@uagency.com.ua
For further info or to file a complaint, contact your local data protection authority.
15. Amendments.
We may update this privacy policy periodically. The current version will always be available on this site. Please review it each time you use our website. Use of the site is governed by the published privacy policy.
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Onegaishimasu!
